Items purchased on must be returned to our Web returns centre and cannot be returned or exchanged at Sporticus retail stores/concessions.

How To Make Your Exchange

Sporticus does not offer a refund policy however, if you wish to exchange any product within 14 days, you can contact our customer service centre by emailing us at  or can call us at +(44) 7717-616665‬ Please note, you will need your order reference number for our customer care representative to schedule the pick-up service.


Order Cancellation Order Cancellation Policy

You may cancel your order at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will apply. Sporticus has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.